Code of Ethics
My Clutter Control Angels Code of Ethics
- I commit to possess and acquire the necessary knowledge, skills and training to be proficient and relevant in addressing client needs.
- I will only offer professional services in those areas in which I am qualified, and I will accurately represent those qualifications in all verbal and written communications.
- I will encourage my clients to seek the services of other professionals if I believe the client would benefit from additional support.
My Business Practices
- I will respect and not infringe upon the intellectual property rights of others.
- I will conduct and market my professional work in a legal and ethical manner and will not engage in deceptive acts or practices.
- I will communicate my fee and expense structure to my clients prior to starting work.
Confidentiality of My Clients
- I will respect client confidentiality, including all client records, unless otherwise authorized by the client, or as required by law.
Conflicts of Interest with My Clients
- I will seek to avoid conflicts between my interests and the interests of my clients.
- I will discuss with my client how to resolve any potential or actual conflict of interest in a way that best serves my client.
NAPO Code of Ethics
The NAPO Code of Ethics is a set of principles that guides our professional conduct with our clients and colleagues. Members of NAPO pledge to exercise judgment, self-restraint and conscience in their conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in our profession.
Client Working Relationships
- I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
- I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
- When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professional organizers, productivity consultants and/or other qualified professionals.
- I will advertise my services in an honest manner and will represent the organizing and productivity profession accurately.
Client Confidentiality
- I will keep confidential all client information, both business and personal, including that which may be revealed by other professional organizers and productivity consultants.
- I will use proprietary client information only with the client’s permission.
- I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
Client Fees
- I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
- I will make recommendations for products and services with my client’s best interests in mind.
Colleagues
- I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.
- I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
- I will act and speak on a high professional level so as not to bring discredit to the organizing and productivity profession.
